Client Support Services Office (8010)

The Client Support Services Office provides a variety of support services to the TSC and its clients.  Primary duties include:

  • Assisting with development and processing of service agreements and change orders
  • Assisting with resolving questions or concerns related to service agreements
  • Coordinating administrative functions related to establishing WOIDs, submitting fee collections and cost transfers, and reconciling bank cards
  • Monitoring schedules and budgets for ongoing work

Client Liaisons

Client Liaisons coordinate workflow activities between the TSC and its clients.  Primary duties include:

  • Serving as primary point of contact for TSC clients for inquiries that fall outside of individual service agreements
  • Identifying technical groups needed to perform client work
  • Developing and disseminating monthly client status updates
Client Client Liaison
Missouri Basin and Arkansas-Rio Grande-Texas Gulf, Regions 5 & 6 Andrew Tiffenbach (303-445-2393)
Lower Colorado Basin, Region 8 Connie Svoboda (303-445-2152)
California-Great Basin, Region 10 Nancy Arthur (303-445-3078)
Columbia-Pacific Northwest, Region 9 Kylie Pelzer (303-445-3127)
Upper Colorado Basin, Region 7 Shannon Harrell (303-445-2370)
Native American and International Affairs Michelle Norris (303-445-3510)
Dam Safety and Infrastructure Lisa Sweeney (303-445-3260)
Power Program Services Cory Maurer (303-445-2834)
Other Government Agencies (including NPS and BIA Dam Safety) Michelle Norris (303-445-3510)
Reclamation Other (WO, DEC/DSO, MSO, Policy and Programs) Shannon Harrell (303-445-2370)
Research and Development Office; Water Resources and Planning Division Evan Lindenbach (303-445-2336)
TSC Funding Agreements Jacque Wright (303-445-2604)
TSC P&A Kevin T. Nguyen (303-445-3458)
K88 Working Capital Fund Kevin T. Nguyen (303-445-3458)

Program Assistants

Program Assistants are assigned by the division or group of the TSC Project Manager (Team Leader):

Division/Group Program Assistant
8101 Civil Engineering Services Division #1 David Lenz (303-445-2754)
8102 Civil Engineering Services Division #2 David Lenz (303-445-2754)
8200 Water, Environmental, & Ecosystems Division Karen Johnson (303-445-3289)
8300 Geotechnical Services Division Karen Johnson (303-445-3289)
8400 Electrical & Mechanical Engineering Division Joy Ravenel (303-445-2577)
8500 Engineering & Laboratory Services Division Joy Ravenel (303-445-2577)
Last Updated: 7/21/22