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HireMe System

Frequently Asked Questions

General Information

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Applicant/Employee Information

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General Information

Q: What is HireMe?
A: HireMe is an application system that automates the recruitment process for the Bureau of Reclamation. HireMe uses special assessment questions for each job vacancy. The assessment questions are weighted and when the vacancy announcement closes, the system automatically rates applicants according to how they answered the questions. The HireMe system in integrated with OPM’s USAJOBS Recruitment One Stop. Applicants must register at USAJOBS and create a resume in order to apply for online job vacancies.

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Q: How does HireMe work with USAJOBS ?
A: USAJOBS provides applicant information to the HireMe system so applicants don’t have to resubmit this information. Applicants register at a central site, My USAJOBS, to create a personal account and resume. The USAJOBS account is used to apply for various Federal jobs. For more information about USAJOBS Recruitment One Stop, go to: www.usajobs.opm.gov and click on My USAJOBS.

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Q: What types of positions will be filled using HireMe?
A: Most vacancies are being announced via the HireMe system. Certain job vacancies may require hard copy application, such as Senior Executive Services (SES) positions. Please read the vacancy announcement for details.

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Q: Is the system secure?
A: Yes. HireMe runs on a private and secure database.

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Q: Is HireMe the only way to submit an application for Reclamation positions?
A: For positions advertised using HireMe all applicants must submit their applications online, using the QuickHire system. There may be exceptions for hardship cases. Please read the vacancy announcement (How to Apply) for specific information. See question below for further information.

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Q: What if I don't have a computer?
A: All Reclamation Human Resources Offices will have computers available for your use in applying for jobs. In addition, most career resource centers, unemployment offices, public libraries, college placement centers, and job search agencies have computers and Internet access for their patrons to use at no charge.

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Q: What if I don't have e-mail?
A: There are several Internet Service Providers that offer free e-mail accounts, such as Hotmail, Lycos, and Yahoo. You can access one of these providers to register for a free e-mail account. Additionally, a generic e-mail box will be set up in each Reclamation Human Resources Offices to accommodate those applicants who cannot set up an e-mail account.

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Q: What if I need help applying online?
A: For assistance in applying for a HireMe vacancy, you may contact the Human Resources Specialist listed on the vacancy announcement. If applying online poses a hardship to you, you must call the Human Resources Specialist before the closing date of the announcement to request assistance.

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Q: When exactly do jobs close in HireMe?
A: HireMe positions close at midnight Eastern Time on the closing date of the vacancy announcement. After midnight, jobs that have closed will not be available for review or application.

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Q: Exactly what does it mean to apply online?
A: You submit your application using the Internet. When you first access the system at the web site, you must establish an account by answering a set of core Federal questions. The system will assign you a user ID and password, which can be changed. The core Federal questions will be stored in the system and will be used by the system as a part of the initial screening (e.g., for determining current status, veterans' preference, highest grade held, reinstatement eligibility, minority and handicap status, e-mail and street address, phone number, and other relevant information).

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Q: Will Reclamation accept paper applications?
A: Not for vacancies advertised using HireMe. Exceptions will be made in the instance of hardship cases (e.g., applicant lives in a remote area where it would pose a major hardship for the applicant to get to a computer in any location). Reclamation will assist applicants in any way possible to submit their applications online by the closing date of the vacancy announcement. Applicants who meet hardship criteria will be requested to respond to the same questions as applicants applying online and submit a signed copy to the Human Resources Office prior to the closing date of the vacancy announcement. The Human Resources Office will input the data into the system on the applicant's behalf for the specific job for which the applicant is applying only.

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Q: What if someone submits false information?
A: HireMe is a Federal job application system. Providing false information, creating fake IDs, or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from Federal employment, or for dismissal after a person begins work. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise the operation of this system may be punishable by fine or imprisonment (see U.S.C., Title 18, section 1001.)

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Applicant/Employee Information

Q: Can I be automatically notified of Reclamation vacancy announcements?
A: Yes. HireMe allows applicants to automatically retrieve e-mail notification if this option is chosen when you establish an account in the system.

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Q: After I have established an account (registering), am I required to apply for a vacancy every time I go into the system?
A: No. Once you have established an account, the system uses the information to determine the vacancies for which you are eligible to apply. You may scroll through the vacancy, including the questions, but you are not required to transmit anything. You can merely exit the system or return to the main menu to select other vacancies to view.

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Q: As an applicant, can I access the system from home?
A: Yes. As an applicant, you can access the web site from any location, whether at home or at work.

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Q: Can I create a resumé online?
A: Yes. When you register, you can then create your resumé. Once created (input into the system), you can go back in at a later time and update or change your resumé. After you apply for a particular vacancy and the vacancy announcement closes, the system automatically attaches your resumé to that particular vacancy announcement. If you later apply for a new vacancy, you may wish to update your resumé at that time to correspond more closely with the new announcement. Your resume is a very integral part of the application process. Your resume will be reviewed by the Human Resources office and compared to the answers you provide to the online questions.

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Q: I already have a resumé prepared. Can I load it into the HireMe system?
A: Yes. HireMe allows you to cut and paste your resumé into a specified text box that will accept up to 16, 000 characters (including spaces), which is equivalent to about 6-9 typed pages of information. The system currently allows only simple text, and does not accept special formatting, such as bold print and underlining. If your resume is very long, you should consider removing any extraneous spacing in order to maximize the amount of space available to you. You may use the "Check resume length" at the bottom of the text field to verify that your resume is not too long.

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Q: What if I want to submit a long version resumé or additional documents?
A: Resumés should be brief. You should only include relevant work experience, with short descriptions and your education. If you rank among the top qualified candidates, and are scheduled for an interview, at that point you may wish to share additional documents or information with the selecting official.

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Q: What happens if I don't submit a resumé with my personal information when applying for a job?
A: If your resumé is not submitted in the HireMe system by the closing date of the vacancy announcement, you will not be considered for that position.

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Q: Can I submit my resumé via e-mail?
A: No. In order to apply for positions in HireMe, you must log into the system and apply online.

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Q: Is it possible to have multiple identities or more than one e-mail address in USAJOBS and HireMe?
A: No. You are identified in USAJOBS and HireMe by your Social Security Number, your USAJOBS user ID and password which you enter at registration. USAJOBS Recruitment One Stop will not allow you to create more than one account using the same e-mail address or Social Security Number.

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Q: This is the first time I have ever registered in USAJOBS and the system is telling me that someone already registered with my Social Security Number. How could this be?
A: It is not likely that someone else is using your Social Security Number. You may have logged out of My USAJOBS before you finished registering. Go to the USAJOBS home page: www.usajobs.opm.gov and click on Help or My USAJOBS for assistance.

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Q: I don't understand why the system won't let me in.
A: Please review the procedures for logging into USAJOBS at the USAJOBS web site. You must be a registered user before you can apply for Reclamation jobs. Contact the USAJOBS helpdesk, or go to: https://my.usajobs.opm.gov/forgot.asp

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Q: I tried to login using my e-mail address and it doesn't work.
A: Please contact the USAJOBS helpdesk, or go to: https://my.usajobs.opm.gov/forgot.asp for login assistance.

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Q: If the system only accepts online applications, how do I send other attachments, such as my college transcripts, SF-50 or Veteran Preference documents or CTAP/ICTAP documents?
A: Please read the vacancy announcement for specific instructions. The instructions will be provided under HOW TO APPLY and REQUIRED DOCUMENTATION. You may have the option to submit documents via the automated fax feature known as Auto Request Fax.

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Q: What is Auto Request Fax?
A: Auto Request Fax is a feature that allows applicants to print special fax coversheets for supporting documents such as college transcript. Applicants use the special fax cover sheets to submit the documents. The fax is transmitted into the system, not to a fax machine. The fax code at the top left corner of the fax cover sheet directs the document to the appropriate location within the system.

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Q: How do I obtain a fax cover sheet for Auto Request Fax?
A: You will be automatically prompted to print the fax cover sheets when you register or when you apply for a specific job online. You’re computer must be connected to a printer. If you need to print a fax cover sheet or if you need to check the status of the fax cover sheet follow these steps:
  • Log into USAJOBS (My USAJOBS) and select “track your online Applications”
  • Locate the application you submitted to Bureau of Reclamation and select “more information” under Application status.
  • Select “View/Generate Fax Cover Sheets” and click continue
  • - You can now view the status of the documents; this page is titled “Generate Fax Cover Sheets”

The top rows are documents that are not tied to a specific announcement (Vacancy Announcement # -- Not Applicable). Once these documents are received they can be used for various Reclamation online announcements, so you don’t need to resend these documents for each and every online announcement. You may resend a document to update the information at any time.

For documents that are tied to the specific announcement, please note the deadline for submitting these documents is usually on the closing date. If the document has already been received via the method above you don’t need to submit again. There is no harm in submitting the document again, but it’s not required.

The right column let’s you know if/when we have received the document.

Once we receive the documentation, a snapshot of the documentation will be taken on the closing date of the announcement and it becomes a part of your application.

Click on the checkbox if you need to print the fax cover sheet and then click on the Print Cover Sheet button.

  • The fax cover sheet(s) will appear on the screen, click on the print button/icon to print. Your computer must be connected to a printer.
  • Click on Return to ROS button to finish

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Q: Is there a confirmation notice for Auto Request Fax? How do I know if my fax was received?
A: Yes, you will receive an e-mail confirmation within twelve hours of the transmission. If you do not receive the e-mail confirmation you can submit the fax again.

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Q: Is 1-571-258-4052 the correct fax number?
A: Yes, all Auto Request Fax documents use the same fax number. This number is not tied to a fax machine. The number directs the fax into the automated system and the cover sheet fax code (upper left corner) will direct the fax to the proper location within the system.

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Q: Do I need to send a separate fax transmission for each document?
A: Send a separate fax transmission using the special cover sheet for each “type” of document. For example, you can send all college transcripts together in one transmission and then send all SF-50s together in a separate transmission.

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Q: How will I be notified should you require supporting documentation?
A: Most communication between the Human Resources Office and you will be via e-mail. Should you use spam filtering with your e-mail, you may wish to assure that it does not affect your ability to receive e-mail communication from Human Resources. Please read the vacancy announcement for specific instructions.

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Q:Are college transcripts required?
A: For occupations with specific required coursework, college transcripts will be required and requested from individuals who are being considered for selection. They will be used to verify your qualifications for specific positions and grade levels to which you are applying, and your eligibility for special rates or special appointing authorities based on superior academic achievement or Outstanding Scholar qualifications. The vacancy announcement for which you apply will indicate at what point transcripts will be required.

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Q:Will I receive a confirmation that my application was received?
A: After you have submitted your application for a specific job, by clicking on the submit button, you will be presented with a page that informs you of the successful transmission of your application. If there were any issues, for example, if you did not answer all the mandatory questions, you will be informed that you need to select the Back button to update your application. In addition, you are welcome to review your application, check on its status, as well as e-mail yourself a copy of the application using the Online Status option available on the log-in page.

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Q:Do you have any recommendations for answering the vacancy-specific questions?
A: We recommend you view and print the vacancy-specific questions before actually applying for the vacancy. When answering the questions, please select the one that best describes your experience and/or education. Do not select an answer unless you fully meet all the criteria described for that response. If your experience only partially applies to your experience and/or education, do not select it. If a question requires an essay response (long answer), we recommend you create it in a word processing document and then copy and paste it into the space provided for the response. Creating it in a word processing document before you start the application process will save you time and expedite the application process. Once you have answered all questions, select the "Finish" button at the bottom of the last screen to submit your application.

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Q:How will I know whether I have successfully applied for a position?
A: When you have finished answering all of the vacancy-specific questions and have selected the "Finish" button at the bottom of the last screen, a screen will appear that says, "Your application has been successfully transmitted!" If you have completed the registration process, and submitted a resume, then you have completed the online application process for this vacancy.

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Q: Can I get a copy of my answers to the vacancy-specific questions?
A: Yes. After you have finished answering all the vacancy-specific questions, a screen will appear that states that your application has been successfully transmitted. On that screen, there is an option for you to select to have the questions and your answers sent to your e-mail address.

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Q: I already applied for a specific vacancy, can I go back and change my answers to the vacancy questions?
A: Prior to the closing date, you may change your answers by going back to the online applicant site, back to the same vacancy as if you are going to apply again. The system will display your original answers and you may change these answers up until the closing date.

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Q: How is my application rated?
A: The responses you provide to the questions are the basis for the numerical rating calculated by the system, in accordance with the weighting of questions as determined by the selecting official or Subject Matter Expert, and Human Resources Specialist.

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Q: Where do I enter my knowledge, skills and abilities (KSA's)?
A: You will supply information on how you meet the KSAs of the position by responding to the position-specific questions in the vacancy announcement. You are rated and referred based on your responses to the position-specific questions as supported by information in your resumé. The position-specific questions used in HireMe are derived from questions defined by the selecting official in consultation with a Human Resources Specialist, and have been validated by subject matter experts, as appropriate, for the job vacancies in HireMe.

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Q: Since the HireMe system will rate me according to my self-assessment and response to the questions, what prevents me from selecting those choices which give me the highest scores?
A: Nothing will prevent you from doing this. However, falsifying or answering questions to mislead the system's automated process is no different than providing false or misleading information on your application under the old process. Applicants are reminded that this is a Federal job application system. Providing false information, creating fake ID's or Social Security Numbers, or failing to answer all questions truthfully and completely may be grounds for not hiring you, for disbarment from Federal Service, or for dismissal after being hired. Falsifying a Federal job application, attempting to violate the privacy of others, or attempting to compromise this system is punishable by fine or imprisonment (U.S.C., Title 18, section 1001).

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Q: How will the Human Resources Office verify my experience, education or responses to my questions?
A: HireMe does not diminish or abolish the Human Resources Specialist's role in verifying qualifications of individuals. The resumé, as well as the interview process is used to verify information. Your answers to questions in your online application will be verified against information you provide in your resume and interview. We may also verify information through reference checks and by requesting copies of your college transcripts, veterans preference or other relevant forms.

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Q: I am uncomfortable using my Social Security Number (SSN) to establish my account in the system. Is there any way I can apply for a position online without my SSN?
A: No. Your SSN is one of the few reliable means that government agencies have of distinguishing one applicant form another. Many applicants have the same name, or may even have the same birth dates. The SSN is the identifier suggested for use by the Office of Personnel Management for Federal job applications, and is the only way we can definitively differentiate between applicants. If someone else attempts to open a new account with your SSN, the system administrator will be alerted that your SSN already exists with a specific User ID and password and that a new account is trying to be established with the same SSN.

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Q: Why am I required to provide my date of birth?
A: We ask for your date of birth (DOB) in order to verify your password and to mitigate system security risk. The only way we can reset your password is to verify that you are who you say you are by matching not only your social security number, but also your date of birth. We must verify your identity in the system in order to mitigate security risk. The selecting official will never see your date of birth; only the authorized Human Resources Specialist can access that information after the position has closed. By requiring both the SSN and DOB, we ensure the highest level of security for your information, which is why the system will not allow you to proceed without inputting your date of birth.

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Q: How do you confidentially collect EEO data from applicants?
A: Applicants have the option to voluntarily and confidentially enter demographic information when initially registering in HireMe. To ensure the candidate's anonymity, the data is immediately encrypted and cannot be tied to a specific candidate. Once the vacancy announcement closes, a demographic report can be generated; however, neither the Human Resources staff nor selecting official is able to associate the demographic data to an individual. The data is also encrypted within the query processing tool. The encryption code is proprietary Quick Hire information, which they will not release.

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Q: If I am not selected for a position, who should I contact to find out why?
A: If you are found ineligible for a particular position, you will receive an email explaining the reason why. You may contact the Human Resources Specialist listed on the vacancy announcement for further explanation.

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Q: Can I apply for jobs in HireMe using my office computer?
A: Yes. Reclamation's policy permits employees to use their office computers and e-mail to apply for jobs. However, you are reminded that you may use government property/resources to apply for jobs only if it does not interfere with the performance of your regular duties. If you work for another Federal agency or in the private sector, contact your employer's Human Resources Office for information on whether or not this is acceptable.

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Q: Is there any way I can see which positions I have applied for or find out the status of these vacancies?
A: In order to keep track of the vacancies for which you have applied, you should elect to receive an email confirmation of your application when you apply for jobs in HireMe. Keep this as a record of your application and save it. You should also print out a copy of the vacancy announcement itself, or at a minimum, note the name, telephone number, and email address of the Human Resources contact listed. If you have any questions about your application or the status of the vacancy, please contact the Human Resources Specialist in charge of your vacancy. When you are contacting the Human Resources Office with questions pertaining to a particular announcement, always provide the vacancy announcement number and the title of the position.

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Q: How quickly will my application be rated?
A: Your application will be rated instantly by the system one minute after midnight Eastern Time on the closing date of the vacancy announcement. However, a quality review will be conducted by the Human Resources Office before the rating is finalized. Prior to the closing date of the vacancy announcement, you can go back into the system and change your responses or update your resumé, as necessary.

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For Questions and Comments
Last revised: December 13, 2007