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Reclamation Manual, Policy Updates, Gain New Transparency on the Internet

Reclamation ManualMany employees, customers and stakeholders have said it has been
difficult to find exactly what they needed in the Reclamation Manual online.

One of the accomplishments of Managing for Excellence, however, is the production of a Reclamation Manual both easier to locate and understand.

To achieve greater accessibility, a link to the Manual was placed on the front page of the Reclamation website. There are also links on the site to Manual subcategories with a description of each.

"The front page of the Reclamation Manual is now much clearer and easier to understand," said Shannon Kerstiens, Manager of the Reclamation Manual. "It helps people get to the information they need more quickly.”

Centralizing the Manual was an important first step to achieve the
goals of Managing for Excellence. Prior to centralization, the Manual
was inconsistently interpreted and processed. A policy was
developed, in accordance with Department of the Interior policy,
which formalized the Manual as Reclamation's directives system.
Another policy establishes the requirements associated with
originating, reviewing and issuing Reclamation Manual releases.

The process of development for Reclamation Manual releases is
now clearly defined and a record of development efforts is posted on
the website at: www.usbr.gov/recman/PI.pdf. This allows stakeholders, customers and the public to watch and monitor Reclamation's Manual throughout its development phase.

“What has come of this process is a better defined and established method to develop Reclamation Manual releases,” said Kerstiens. “Since this is easily available, the public, stakeholders and customers are able to hold Reclamation accountable for following the requirements established in the Manual.”

The Reclamation Manual consists of a series of Policies and Directives and Standards. Collectively, this series assigns program responsibility and documents Reclamation-wide methods of conducting business. All requirements in the Reclamation Manual are mandatory and constitute official Reclamation policy. To view the
Reclamation Manual online visit:
www.usbr.gov/recman

 

Last updated: 12/12/07