Information Technology Services Division, 84-21100
Randy Brammer, Manager
Provides staff support to the CIO and is responsible for the planning, development, execution, and management of Reclamationwide information technology infrastructure, systems, applications, data communications, and networked computers. Serves as Deputy CIO - Operations. Also provides IT operational support to Reclamation's Denver and Washington Offices.
Corporate Infrastructure Services Group, 84-21110
Vacant, Manager
upports Reclamation's requirements for WAN, LAN, SA and IT planning, research, testing, and implementation. Provides corporate e-mail, internet, and data communications network services support for Reclamation, other bureaus, and agencies. Provides technical assistance to users, coordinates operational, maintenance, and support activities for networking/data communications systems. Provides support for RecNet security perimeter which protects the Reclamationwide infrastructure. Web services, i.e., desgin, development, installation, and operation of web-based infrastructures, are also supported for both the internet and intranet. Ensures availability of services related to the operation, maintenance, and system software support for UNIX-, Netware-, and Windows-based minicomputers which support Reclamationwisde application systems. Provides system administration and customer support, including performance monitoring, acceptance testing of system software and hardware, capacity planning and rollout of Reclamationwide Corporate applications to Reclamation offices. Maintains a Corporate Call Center (CCC) as an additional Reclamation helpdesk resource which supplements regional/area helpdesks in the support of the Reclamationwide infrastructure on a 24x7 basis. The Group provides IT coordination and support for Reclamation's Job Corp Centers.
Corporate Information Services Group, 84-21120
Vacant, Manager
Advises engineering, administrative, and resources management customers on the development or acquisition of new systems or on the enhancement or replacement of existing off-the-shelf or developed systems. This includes services such as evaluating requirements; recommending standards for development and use of automated information systems; providing guidance in developing methods for addressing information management issues and in employing standard software tools; projecting the costs of acquiring, developing, enhancing, and maintaining applications; and providing complete life cycle management services. Assists in the development and administration of standards for development, implementation, and maintenance of Reclamationwide systems. Develops and proposes a data model for related Reclamationwide databases. Operates and administers a variety of information systems.
Denver/Washington IT Services Group, 84-21130
Don Serina, Manager
Provides a central point of contact for ITS desktop support, including LAN installation, administration, reconfiguration, and management services. Provides onsite microcomputer support to Reclamation organizations in Denver and Washington, DC, and provides services related to the operation, maintenance, and system software support for the general purpose UNIX-based minicomputers for Commissioner's Office applications. Provides system administration and general customer support, including software, hardware, and technical support. Supports performance monitoring, acceptance testing, and capacity planning of computing resources. Recommends and implements Reclamation standard procedures, and guidelines related to system administration packages. Provides support for data communications networking for the Denver and Washington Offices, and coordinates operational telecommunications for interconnectivity and maintenance.
Provides technical planning, design, development, testing, implementation and management of internet, and intranet activities. These activities include systems/applications development and technical management of websites. Provides server access to webmasters by maintaining user accounts and file permissions. The IT Services Group also provides web hosting with server space to store websites for various Reclamation organizations.